FAQ Category

FAQ

  • Q About HIGH

    A
    1. When can I ?  
    We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority. 

    2,Are you a factory or a trading company?
    We are the factory with many years manufacturing experience.
     
    3. How can I get a sample to check your quality? 
    After price confirmation, you can require for samples to check our quality. 
    If you need the samples, we can send you the samples by free( depends on the kind and qty of samples) or you can pay for sample cost, and it can be refundable after order confirmation when your quantity of the order is bigger than our MOQ.
     
    4. How long can I expect to get the sample?
    After you pay for the sample charge, the samples will be ready for 3-5 days. The samples will be sent to you via express and arrive in 3-5 days. You can use your own express account or prepay us if you do not have an account. 
     
    5.What about OEM and ODM?
    We accept OEM and ODM orders, MOQ is open for discussion.
     
    6. What about the lead time for mass production?
    Honestly, it depends on the order quantity and the season you place the order. The lead time of MOQ is about 10 to15 days. Generally speaking, all of the goods can be reach your address within 4 weeks.
     
    7. What is your terms of delivery?
    We are accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or most cost-effective for you.

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+86-13790184311

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sales07@hcy-rm.com

Address

No.801-3 Building A Zhongqiao,No.162 Qifeng Road,Xintang community, Guancheng Streets

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